LANXESS worldwide

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Stakeholder Dialog

Transparency builds trust

The stakeholders of relevance to LANXESS are the groups, institutions and people with whom we are linked directly or indirectly through our business activities and who therefore have a justified interest in what we do. Our most important stakeholder groups are customers, employees, capital market participants, suppliers, the media, neighbors of our sites and representatives of politics, public authorities and non-governmental organizations (NGOs). We conduct an intensive dialogue with all these groups with the aim of constantly identifying the issues that they consider to be significant in terms of our corporate responsibility. At the same time, we seek to encourage mutual understanding and build trust through an open and constructive exchange of views. We participate in powerful global networks, such as the U.N. Global Compact, where we combine our competence in sustainable development with the expertise of other partners. As well as state institutions, NGOs in particular have a crucial role here. Trade shows and congresses are important forums for discussion with potential and existing business partners, competitors, scientists and opinion leaders. In addition, we often contribute to studies concerning socially relevant issues such as an environmentally friendly approach to mobility.

Stakeholder Roundtable

LANXESS holds roundtable events on selected sustainability issues with relevant stakeholders. On this page we report on the latest events.

Stakeholder Surveys

Most external stakeholders regard LANXESS as a company that acts sustainably and they rate us highly – in our latest stakeholder survey, for instance – for fulfilling our corporate responsibility. They see room for improving sustainability communications through face-to-face discussions – customers in particular would welcome a more active information policy from LANXESS regarding the sustainability characteristics of our products. One way in which we aim to do more to meet this expectation is through our extensive quality campaign launched in the fall of 2016, in which sustainability is centrally positioned as an important aspect of product quality. In our future communication with stakeholders, we also intend to make targeted use of the findings from the portfolio analysis based on sustainability aspects that we performed for the first time in 2016.

Public Affairs

We also conduct an open dialogue with government representatives and authorities. The focus is on an active exchange of ideas on issues such as environmentally friendly product and process innovations, developments on raw material and energy markets, and issues relating to the labor market and education policy. Another important element of our stakeholder communicationis structured dialogue with residents in the immediate vicinity of our sites. For example, our affiliate Currenta operates Chempunkt neighborship offices in Leverkusen, Dormagen and Krefeld-Uerdingen to serve as a point of contact for local residents interested in discussing issues concerning the Chempark sites.