Partnerships - Working together Responsibly and Sustainably
LANXESS prioritises strong customer relationships and innovative product development to drive sustainable and market-driven growth.
A centralized CRM system and unified complaint management platform ensure efficient processes and continuous improvement, supported by regular customer satisfaction surveys.
At the same time, LANXESS is driving product innovation, particularly in sustainable solutions such as the Scopeblue" range. Examples include Bayferrox 303 T for improved plastics sorting and environmentally friendly flame retardants. With the new APAC Application Development Centre in Shanghai, the company is strengthening its R&D efforts and has been awarded the "Innovativ durch Forschung" ("Innovative through Research") seal.
